Masana Energy Solutions Commercial Road Transport Brochure

7. VALUE ADDED SERVICES 1. DEDICATED KEY ACCOUNT MANAGEMENT 2. TECHNICAL SUPPORT OFFER Masana Petroleum Solutions will nominate a Key Account Manager to take responsibility for the ongoing management of your account with Masana Petroleum Solutions. This individual will be your single point of accountability regarding accounts and ongoing business related queries, therefore ensuring your continued satisfaction with Masana and our associated products. Customers have the opportunity to engage with our Technical Team on the following: Technical Manager, Global Fuels Technology: FROM MOLECULE 1st line - Field based technical resources • Certified & accredited energy management through energy combustion services (ECS) Fleet Managers, Fuel Attendants and Stock Controllers are trained on proper management of their daily stock. Periodic sampling and analysis of fuels at sites to ensure SANS specification compliance. 2nd line – Kyalami Technology Centre • ISD17025 accredited facility • Building capability for fuels testing ISO 4406 (particle count testing) • Fuels technical training and fuels quality incident response 3rd line – bp Global Technology Centre and RGD • Global best practice support TO OPTIMISED PERFORMANCE 1. Specification & additisation 2. Engineering & equipment support 3. Clean fuel • Plant to tank • Plant to machine 4. Sampling & testing 5. Contamination control inspections 6. Training 7. R&D & innovation 8. OEM collaboration 9. Productivity & energy management STOCK MANAGEMENT TRAINING Masana provides HSSE training to personnel who handle petroleum products on site. The training includes: Offloading Procedures, Dispensing Procedures, Daily Inspections & Housekeeping, Spills Management, Water Tests, Proper Dipping Methods, Incident & Maintenance Reporting, etc. HSSE TRAINING QUALITY ASSURANCE